Frequently Asked Questions

Find answers to some of the most common questions.

  1. Lattice combines artificial intelligence with a deep undertsanding of interior design to generate posts tailored to your photos.

    Our artificial intelligence analyzes your photos and looks for key design elements which stand out. Then we apply our deep understanding of interior design concepts, terminology and principles to craft a post which meets your criteria.

    Basically, we let computers do a bunch of work so your design work can shine.

  2. Post goals help you reach the intended outcome for your post. Examples of goals are strengthening your brand or driving engagement.

    Once you choose a post goal, we'll analyze your photo and finally craft a suggestion that's tailored to your goal.

  3. Post tones let you choose the grammatical feel of your post. Examples of tones are professional or humorous.

    We recommend having a variety of post tones in your feed. Lattice makes it easy to post something funny even if you're in a serious mood.

  4. Post lengths let you choose the length or verbosity of your post. Short posts are a single sentence, medium 2-5 sentences and long posts can be several paragraphs.

    We recommend having a variety of post lengths in your feed. Short posts pack a lot of punch in just a few words while longer posts can provide more detail for your followers.

  5. Post goals, tones and lengths are independant of one another. One of the hidden powers of Lattice is that it provides you with a variety of ways to connect with your followers.

    Using a professional tone with the goal of strengthening your brand is a popular combination. But combining humor with brand strengthening creates unique content that will stand out while keeping your goals in mind.

    We recommend playing around with the different combinations to explore the ways you can compliment your photos.

  6. You can refine suggested posts by using the chat box located directly underneath it. Type in what you didn't like, what you'd like to add or things you would like see changed. We will give you a new suggestion with your feedback incorporated.

    You can quickly spot the changes which will be highlighted in green. You can continue providing more feedback until you're happy with the suggestion.

    Click "Use Version" once you're happy.

  7. You can click "copy to clipboard" once you have a suggestion you would like to post to Instagram.

    Open the Instagram app or website, select the same photo and paste suggested caption.

    You can always make any final changes before tapping to post.

  8. We currently support signing in with your Google or Facebook account.

    Contact us if you're having trouble signing in or do not have one of these accounts.

  9. If you're not happy then we'll provide a full refund.

    We think you'll love Lattice. Or at least we hope you will.

    But we don't want to take your hard earned money if it's not helping you.

    Contact us and let us know you'd like a refund and we'll get on it.

  10. Contact us. We're really friendly.